Privacy policy

Mega Collections processes privacy-sensitive information or personal details via its website and webshop. Mega Collections is committed to treating personal data with care. Accordingly, we process and protect personal information with the greatest possible care. In this privacy statement we explain which personal data we collect and use, and for what purpose. We also provide an explanation of your rights.

Mega Collections B.V.
Mega Collections is a wholesaler of pottery, basketwork, zinc and decorative items for in and outside the home. Mega Collections imports and exports products all over the world.

There are situations in which Mega Collections will collect your details. Therefore it is good for you to know how your personal details will be handled and how you can express your wishes regarding your personal details. This is the essence of this privacy statement. If you don’t feel comfortable about the use of your personal details by Mega Collections, don’t hesitate to contact us!

Contact details
privacy@megacollections.com 
+31 (0) 416 566 466
Veerweg 2 - 5145 NS Waalwijk (Industrieterrein 1152)
P.O. Box 574 - 5140 AN Waalwijk
Chamber of Commerce no. 18045573

Use of personal data
By using our website you may leave certain data with us, which may include personal data. We retain and use only the personal data that we receive directly from you for the purpose of the service you have requested, or of which it is clear at the time of receipt that this data is provided to us for the purpose of processing.

Depending on the services and functionalities you use on our website, we may process the following personal data of you:

  • First and last name
  • Telephone number
  • email address
  • Address details
  • Location details
  • IP address
  • Details about your activities on our website.
  • Details of your surfing behaviour across various websites (e.g. because this company is part of an advertising network).
  • Other personal data that you actively provide, for example by creating a webshop account on this website, in correspondence and by telephone.

Purpose of collecting data
Mega Collections collect personal data for a number of reasons. These reasons are as follows:

  • For sending newsletters via MailChimp. Your name and email address are collected via the designated form on the website. You may also be asked verbally or by text to register.
  • Your data is collected whenever you contact Mega Collections via the website. This will allow us to contact you later to provide you with our service. However, this form will only request the details necessary to offer you a proposal or service, such as your name, company name, email address, telephone number, and order number and description if applicable.
  • If you apply to create a webshop account, your address details and VAT number will also be requested. Address details and a VAT number are necessary to create a purchase agreement via the webshop. A delivery address is necessary to make a delivery.
  • Mega Collections’s website collects your details to improve the website. This is done using Google Analytics. Since these details are anonymous, they are not linked to your personal details. The type of information collected for this purpose includes the duration of your website visit and the pages you visit often.
  • If you use our webshop, the webshop will collect your details. These details will be analysed so that we can attune our product and service offering to your preferences.
  • We follow your surfing behaviour across various websites to gear our products and services to your requirements.

    Recipients
    We will only provide your personal data to third parties if this is required for the performance of our agreement with you or to meet a statutory obligation.

    Whenever we provide your details to a third party, we ensure, among other things, that your details are not used for other purposes and that they are deleted as soon as they are no longer required.

    • The newsletters are sent via MailChimp. At the time you sign up for the newsletter, your email address and first name are automatically saved in the designated list in MailChimp.
    • Mega Collections’s email application is hosted by Mega Collections. If you get in touch with us via the digital forms or email, the emails you send are saved on Mega Collections’ servers.
    • The website and backups of the website are hosted by Shopify. Information that you enter on the Mega Collections website are saved on Shopify’s servers.
    • Details shared with third parties that are required or desired for the performance of the agreement. Such third parties include hauliers, credit insurers, etc.

      Security and retention
      Our company takes the protection of your data seriously and takes suitable measures to prevent misuse, loss, authorised access, undesired disclosure and unauthorised changing. For example, we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are regularly checked.

      Your visit to our website is also secured by an SSL certificate. This means that your connection to the Mega Collections website is private. This security is indicated by the padlock symbol in front of the url.

      We will never retain your personal data longer than necessary. This means that we will only retain your data for as long as is necessary to supply the service you have requested. An exception to this is the details we are legally obliged to retain. 

      • If you have signed up for the newsletter, your name and email address will remain stored for an indefinite period of time. You can unsubscribe whenever you want by clicking on the unsubscribe link at the bottom of the newsletter or via privacy@megacollections.com.

      Inspecting, correcting or removing data

      You have the right to inspect, correct or remove your personal data. You may submit a request to inspect, correct or remove data by sending an email to privacy@megacollections.com. To be certain that you have submitted the request to inspect data, we request that you include a copy of your proof of identity with the request. We request that you block out your citizen service number (BSN) and passport photo on this copy in the interest of protecting your privacy. We will respond to your request as soon as we can, but certainly within 4 weeks. You can also reach us via the contact details provided below.

      We will do our utmost to treat your details carefully. In the unlikely event that you have a complaint about the way we treat your details, you have the right to register this complaint via the Dutch Data Protection Authority.

      Profiling and cookies
      We merge your personal details from a variety of sources to ensure that we can offer you the best online experience. We also combine these details with the details you enter on our website. Merging your details allows us to present you with personalised offers and content that should be of interest to you on the website and in the webshop. We can also use this method to personalise our newsletter sent to you. This allows us to provide better and more targeted offers. It also means we can avoid showing you content and offers on the website that are of less interest to you.

      We use cookies when collecting and merging your details. Want to know more about cookies? Please read our cookie policy.

      Amendments to this privacy statement
      We reserve the right to amend this privacy statement. We recommend that you check this privacy statement regularly, so as to be aware of these changes.

      If you have any questions after reading this statement, don’t hesitate to contact us.

      privacy@megacollections.com 
      +31 (0) 416 566 466
      Veerweg 2 - 5145 NS Waalwijk (Industrieterrein 1152)
      P.O. Box 574 - 5140 AN Waalwijk
      Chamber of Commerce no. 18045573

      This privacy statement was most recently amended on 30 November 2018.